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Who Bills My Clients?
They are your clients, you bill them. You receive one
integrated bill from every month detailing your costs
which makes it easier for you to determine your clients
billing rates.
Who Handles Tech Support
for My Clients?
The reseller handle all tech support matters pertaining
to their resold accounts. Obviously, matters which resellers
can’t handle such as setting up FTP accounts, creating
domain name support, setting up MySQL datasources, etc.
will be carried out by Pegasus technicians, but only
at your request. At no time will we deal with your clients.
Aren't we competing
against each other? What if my clients find out I am
reselling your services? What is to prevent them from
moving to you?
Our resellers often provide something we can't - local,
value-added services. Web hosting is actually a very
low-margin business - it is the design and programming
services that pay the actual bills. In addition, even
though the Internet is a world-wide market, most people
prefer to deal with someone who is local.
By bundling Pegasus web hosting with their own unique
services and personal attention, resellers can offer
clients a full spectrum of services.
What if one of my
clients break your "acceptable usage policy"
rules?
You are responsible for all actions of your clients.
If one of your clients breaks the "appropriate
usage" rules, you are responsible for stopping
the behavior.
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